Privacy Policy

Welcome to Tere Sang. This Privacy Policy explains how Tere Sang may collect, use, protect and handle information when you use our matrimonial website and related services available through teresang.in.

By using Tere Sang, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

Depending on how you use Tere Sang, we may collect information that you provide while creating or using your account and profile.

• Name and profile information.
• Profile photograph and other profile content you choose to upload.
• Preferred language.
• Gender and profile-related information.
• Date of birth and location information such as city and state.
• Religion, community, education and occupation information when provided.
• Mobile number and email address.
• Account verification information.
• Membership and plan-related information.
• Payment or transaction reference information required to identify a membership transaction.
• Messages, support requests or other information you voluntarily send to us.

2. How We Use Your Information

We use information collected through Tere Sang for purposes connected with providing and improving the platform and its services.

• To create and maintain your Tere Sang account.
• To display your matrimonial profile to other members according to applicable profile visibility settings.
• To provide profile discovery and communication features.
• To verify accounts and help maintain platform safety.
• To provide membership features and manage membership validity.
• To identify and reconcile membership payments and transactions.
• To respond to customer support requests and complaints.
• To detect, prevent and investigate fraud, misuse or security issues.
• To maintain, troubleshoot and improve the website.
• To communicate important account, membership or service-related information.
• To comply with applicable legal or regulatory requirements.

3. Matrimonial Profile Information

Information that you choose to place in your matrimonial profile may be visible to other registered members or users according to the features and visibility settings available on Tere Sang.

Please consider carefully what information you publish on your profile. Do not publish passwords, OTPs, bank account credentials, card details or other confidential financial information in your profile.

4. Profile Photographs

If you upload a profile photograph, you understand that the photograph may be displayed as part of your matrimonial profile according to the profile visibility features available on the website.

You are responsible for ensuring that photographs uploaded by you are appropriate and that you have the right to upload them.

5. Payment Information

When you purchase a paid membership, payment processing may be handled by an authorised payment gateway or payment service provider.

Tere Sang may retain information such as a payment reference, membership plan, amount, payment status and related transaction details needed to activate, manage or verify your membership.

Payment card, banking or other payment credentials should be entered only through the payment interface provided by the authorised payment service provider. Tere Sang does not ask members to send such credentials through email, chat or profile messages.

6. Cookies and Technical Information

Tere Sang may use session information, cookies or similar technical mechanisms where necessary for login sessions, website functionality, security and improving the user experience.

Your browser or device may also provide basic technical information such as IP address, browser type, device information and access times. Such information may be used for security, troubleshooting and service operation.

7. Communication and Support

If you contact Tere Sang through the Contact Us page, email or another support channel, we may retain the information you provide so that we can respond to your request, maintain support records and investigate issues.

8. Sharing of Information

Tere Sang may share information when reasonably necessary to operate the platform, provide requested services, process payments, maintain security, or comply with applicable law.

For example, relevant information may be processed by service providers supporting hosting, email delivery, payment processing, security or other website operations.

We do not treat your personal information as something to be publicly sold. Information displayed in a matrimonial profile may, however, be visible to other members according to the features of the platform.

9. Third-Party Services

Tere Sang may use third-party service providers for functions such as payment processing, hosting, email, security or other technical services.

When you use a third-party service through the website, that provider may process information according to its own terms and privacy practices.

10. Data Security

Tere Sang takes reasonable measures intended to protect account and personal information against unauthorised access, misuse or disclosure.

However, no method of transmitting or storing information over the internet can be guaranteed to be completely secure. Members should also protect their passwords and account credentials.

11. Account and Password Security

You are responsible for keeping your login credentials confidential. Do not share your password or OTP with another person.

If you believe that your account has been accessed without permission, contact Tere Sang support as soon as reasonably possible.

12. Data Retention

We may retain account, profile, membership, transaction, support and security information for as long as reasonably necessary for providing the services, maintaining records, resolving disputes, preventing misuse and complying with applicable legal requirements.

13. Your Choices

Depending on the features available on your account, you may be able to update profile information, change profile visibility or stop using certain services.

If you need help regarding your personal information or account, you can contact Tere Sang support.

14. Children's Privacy

Tere Sang is intended for people who are legally eligible to use matrimonial services. We do not knowingly intend to collect personal information from children who are not legally eligible to use the platform.

15. Changes to This Privacy Policy

Tere Sang may update this Privacy Policy from time to time when its services, technology, security practices or applicable requirements change.

The latest version published on this website will show the applicable update date.

16. Contact Us

If you have questions, concerns or requests regarding this Privacy Policy or your personal information, please contact us.